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3 must-use strategies for great content writing

Content is essential to boost search engine rankings, increase brand awareness, generate new leads and blog traffic, acquire new customers, and retain old ones. Thus, many brands who understand the importance of content writing outsource content creation to consultants.  However, others choose to create their content themselves. If you are

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How to set up a Virtual Help Desk Using Social Media in Nigeria

In today’s fast-paced, digitally-driven world, the demand for efficient customer service has never been higher. With businesses and government agencies operating in a highly competitive space, a virtual help desk is no longer a luxury but a necessity. The rise in the use of social media by Nigerians has made

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Does Location Matter When You Are Running an Online Business?

The advent of technology and remote work has led many to believe that location does not matter anymore in business. The COVID-19 pandemic, which has persisted for over a year now, has further strengthened this belief. Business transactions are sealed daily without the participants meeting one another. Most businesses are

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Blog

5 Effective Tips to Boost Your Brand with Customer Service on Social Media

Here are five tips for providing proper customer service on social media thereby, boosting your brand. BONUS: Be creative and engaging. Delight your customers with unexpected gestures, such as discounts, freebies, or shout-outs. Anticipate their needs and expectations and exceed them. Customer service is not only a way to solve problems

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Blog

How to Increase Customer Loyalty

Customer loyalty is important for brand success. When your customers are loyal to your brand, they will become advocates for your brand and ultimately increase your bottom line.  Customer loyalty is important because: But how do you acquire loyal customers? It is all about your offering and how you present

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Customer persona
Blog

20+ Must-Ask Questions to Create a Customer Persona

Whether you are a blogger, vlogger, social media influencer, or simply a business looking to engage their target audience through content marketing, then you must create a “Customer Persona”. 3 Reasons Content Creators Should Create Customer Personas How to Create a Customer Persona Remember, we are trying to create a

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Group photo -Farewell Mr Seye from Slvr Wlf Digitale Staff
News

Farewells and Hellos to Slvr Wlf Staff

A company is not the place; it is the people – Richard Branson, 2014 Farewell, Seye Omiyefa On June 30, 2023, we said goodbye to Mr Seye Omiyefa. Seye has been with Slvr Wlf since 2020 as the Business Manager. Regarded as a friend, father figure and pillar of support,

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Slvr Wlf is Hiring
Careers

Wanted: Social Media Assistant [Closed]

Slvr Wlf Digitale is looking to hire a Social Media Assistant to join our dynamic content marketing team. Our Social Media Assistants (SMA) are online client relationship managers. Therefore, clarity of thought and logical reasoning is a must. SMAs need to speak, write and understand English and have strong communication

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News

New Staff: Goodbye Francis, Hello Bliss, Mariam

Everything that has a beginning must surely have an end. This time-proven axiom was justified once more on Tuesday, January 31, 2023, as the Slvr Wlf Team gathered in the conference room to bid farewell to one of us, Francis Aderogbin, as he bowed out of the team. As is

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