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Seven Customer Service Errors Killing Your Business
As the global economy sluggishly recovers from the devastating effects of COVID-19 pandemic, business owners must leverage an enriched customer service experience for growth and stability. A furious customer can switch to your competitor or spread a bad word about your business. With limited control over information flow in this
5 Sure Ways to Deal with Nigerian Internet Trolls; No 3 Will Surprise You.
Have you ever dealt with internet trolls on social media? Or to use more recent lingo, has your post ever been ratioed? Trolling, dragging, ratio-ing or whatever name it goes by on “Naija Twitter” is more common than we imagine. If you are a person in authority – a political
How your Brand Reputation Affects your Brand Positioning
Who do people say you are? This question underscores the importance of reputation. Considering that brand means personality, one can deduce that just as a person’s reputation determines who identifies with them, brand positioning influences the choices people make regarding one’s products or services. Certainly, all organisations want a positive
Social Media For Government Agencies in Nigeria
Government agencies in Nigeria embrace social media to interact with other agencies, address issues raised by members of the public and educate people. Though some agencies are more interactive than others, for many, social media handles are a one-way channel. They inform the people and then passively receive their feedback
How to Measure Social Media ROI for Small Business Owners
In today’s digital world, social media is no longer optional for small businesses—it’s a must. But simply being active on social platforms isn’t enough. You need to ensure that your investment of time, energy, and money is actually paying off. That’s where measuring your Social Media Return on Investment (ROI)
ROI Calculator
Digital Marketing ROI Calculator Marketing Spend (₦): Cost Per Lead (₦): Conversion Rate (%): Average Sale Value (₦): Estimated Return On Investment: 0% Important Information Marketing Spend The total amount of money the business will spend on marketing campaigns. Cost per Lead The average cost of acquiring a new lead
What Digital Agency Role Fits Your Personality?
What digital agency role fits your personality? With more and more people coming into the creative digital space to take on new roles, it becomes imperative to ensure that you are taking a role that fits your personality. You do not want to be The square peg in a round
Essential Tools for B2B Success: Unlock the Power of LinkedIn Newsletters
LinkedIn Newsletters is one of the best tools B2B companies can use to stay connected and informed. Often overlooked, this feature can boost your company’s visibility, thought leadership, and audience engagement. In this article, we’ll explore how LinkedIn Newsletters can be a game-changer for B2B businesses and provide a step-by-step
Download: 5 Low-cost Follower Campaign Ideas for Small Businesses
Download our five low-cost follower campaign ideas that your small business can implement right away. These campaign ideas can help increase your social media followers, specifically targeting an audience that is genuinely interested in your content or products:
Exciting News: The Slvr Wlf Team Just Grew by 1!
The Slvr Wlf team just got a staff stronger! We were thrilled to welcome Damilola Fatoki, our newest team member, who resumed on 1 July 2024. Damilola joined the team as a Social Media Assistant, and we were excited to have her on board. Damilola was shown to her workstation
Video Editor Wanted! Make that Move Now [Closed]
Slvr Wlf Digitale Ltd is seeking a Video Editor with graphic design skills to join our Ibadan team. This is a full-time, in-person position that requires physical engagements with our Content Team. Our ideal candidate is a creative guru with a knack for interpreting the vision of our content team
Farewell to an Easy-going Team Member – Osione Abokhai
“Your talent determines what you can do. Your motivation determines how much you are willing to do. Your attitude determines how well you do it.” – Lou Holtz. On Thursday, 27 June 2024, we gathered to bid farewell to Osione Abokhai, who was a Social Media Liaison Officer at Slvr