Our Posts
Seven Customer Service Errors Killing Your Business
As the global economy sluggishly recovers from the devastating effects of COVID-19 pandemic, business owners must leverage an enriched customer service experience for growth and stability. A furious customer can switch to your competitor or spread a bad word about your business. With limited control over information flow in this
5 Sure Ways to Deal with Nigerian Internet Trolls; No 3 Will Surprise You.
Have you ever dealt with internet trolls on social media? Or to use more recent lingo, has your post ever been ratioed? Trolling, dragging, ratio-ing or whatever name it goes by on “Naija Twitter” is more common than we imagine. If you are a person in authority – a political
How your Brand Reputation Affects your Brand Positioning
Who do people say you are? This question underscores the importance of reputation. Considering that brand means personality, one can deduce that just as a person’s reputation determines who identifies with them, brand positioning influences the choices people make regarding one’s products or services. Certainly, all organisations want a positive
Social Media For Government Agencies in Nigeria
Government agencies in Nigeria embrace social media to interact with other agencies, address issues raised by members of the public and educate people. Though some agencies are more interactive than others, for many, social media handles are a one-way channel. They inform the people and then passively receive their feedback
Slvr Wlf Celebrates 3 Years of Excellent Service
365 days pass so quickly when you are providing top-notch services to clients and trying to create the most impact for their business. And so, it seems like only yesterday when we celebrated our second-year anniversary. On January 6, 2023, we marked 3 years of excellent service. It was another
5 Ways for Businesses to Win on Social Media in 2023
We know you cannot wait to break new barriers and grow your business in the new year. And social media remains the battleground to conquer in 2023 as more and more Nigerians search to find what other people are saying about businesses they want to patronise. In this post, we
3 Sure Ways to Measure Social Media Content Marketing Campaigns
It is that time of the year again when you review your social media content marketing strategy for the year and measure its success. Do the results align with your goals? Are you achieving your objectives? If you are unsure of how well your campaign is performing now, this article
5 Free Tools to help you understand your audience and how to use them.
Successful businesses that consistently grab their audience’s attention are intentional about the content they create and how it is presented. In this post, we share five (5) tools to help you understand your audience and how to use them. 1. Google Forms: Google Forms is a free-to-use application that everyone
Slvr Wlf Engages Four New Team Members
The Slvr Wlf, Ibadan Office, welcomed four new members of staff on Thursday, September 1, 2022. They are two Social Media Assistants, one Graphics/Video Editor and one Photographer/Social Media Assistant. Our new Social Media Assistants are Uchechukwu Okwara and Opeyemi Olusola, while Victor Esekwe and Bukunmi Oyewole are Graphics/Video Editor and
Have you tried the New Twitter Circle? Here are 3 ways you can use it to Improve Your Content Marketing.
Innovative businesses today understand that Twitter is a great place to connect with influential audiences, make an impact, and grow their bottomline…
4 Important Reasons Government Agencies Need Trained Social Media Teams
If you are heading a government agency and you are still wondering if you need a social media content marketing team, then this post is for you. With over 30 million Nigerians actively using the internet, it is imperative that government agencies not only …
Farewell to our beloved ‘Instagram Reel Queen’
It was an emotional time for us on Friday the 27th of May 2022 as we sat and reminisced about the good times we shared with Dorcas, our ”Instagram Reel Queen” here at Slvr Wlf …