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5 Effective Tips to Boost Your Brand with Customer Service on Social Media

Here are five tips for providing proper customer service on social media thereby, boosting your brand. BONUS: Be creative and engaging. Delight your customers with unexpected gestures, such as discounts, freebies, or shout-outs. Anticipate their needs and expectations and exceed them. Customer service is not only a way to solve problems

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Blog

How to Increase Customer Loyalty

Customer loyalty is important for brand success. When your customers are loyal to your brand, they will become advocates for your brand and ultimately increase your bottom line.  Customer loyalty is important because: But how do you acquire loyal customers? It is all about your offering and how you present

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Customer persona
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20+ Must-Ask Questions to Create a Customer Persona

Whether you are a blogger, vlogger, social media influencer, or simply a business looking to engage their target audience through content marketing, then you must create a “Customer Persona”. 3 Reasons Content Creators Should Create Customer Personas How to Create a Customer Persona Remember, we are trying to create a

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Long Form

How to Generate Great Business Blog Post Ideas in Nigeria

How do you maintain the flow of unique business blog ideas when you need to do it consistently for weeks, months and years? Read on as we discuss three data-driven approaches to use to come up with unique ideas for your business blog. We even threw in bonus content for

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Meet&Greet

CLOSED: How to Increase School Enrolment [Webinar]

School owners are always hunting for ideas to help them increase school enrolment. Those who have been in the business long enough, would have tried everything from handing out flyers to random people on the street, to flash mobs advertising and even going from door to door looking for prospects.

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Blog

3 must-use strategies for great content writing

Content is essential to boost search engine rankings, increase brand awareness, generate new leads and blog traffic, acquire new customers, and retain old ones. Thus, many brands who understand the importance of content writing outsource content creation to consultants.  However, others choose to create their content themselves. If you are

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Blog

How to set up a Virtual Help Desk Using Social Media in Nigeria

In today’s fast-paced, digitally-driven world, the demand for efficient customer service has never been higher. With businesses and government agencies operating in a highly competitive space, a virtual help desk is no longer a luxury but a necessity. The rise in the use of social media by Nigerians has made

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Blog

Does Location Matter When You Are Running an Online Business?

The advent of technology and remote work has led many to believe that location does not matter anymore in business. The COVID-19 pandemic, which has persisted for over a year now, has further strengthened this belief. Business transactions are sealed daily without the participants meeting one another. Most businesses are

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