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5 Effective Tips to Boost Your Brand with Customer Service on Social Media

Here are five tips for providing proper customer service on social media thereby, boosting your brand. BONUS: Be creative and engaging. Delight your customers with unexpected gestures, such as discounts, freebies, or shout-outs. Anticipate their needs and expectations and exceed them. Customer service is not only a way to solve problems

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Image of different customers by Coffee Bean from Pixabay
Blog

How to Increase Customer Loyalty

Customer loyalty is important for brand success. When your customers are loyal to your brand, they will become advocates for your brand and ultimately increase your bottom line.  Customer loyalty is important because: But how do you acquire loyal customers? It is all about your offering and how you present

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Customer persona
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20+ Must-Ask Questions to Create a Customer Persona

Whether you are a blogger, vlogger, social media influencer, or simply a business looking to engage their target audience through content marketing, then you must create a “Customer Persona”. 3 Reasons Content Creators Should Create Customer Personas How to Create a Customer Persona Remember, we are trying to create a

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Careers

[CLOSED] Now Hiring: Video/Graphics Editor (Freelance)

Can you visually represent creative content appealingly? Can you create engaging videos and graphics for projects in the governance, education and business sectors? Do you understand the concepts of visual brand storytelling through vertical videos, animations, infographics, and imagery distributed on social media? Can you work remotely but collaboratively? Slvr

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Social Media Manager checklist
Blog

Social Media Managers: This Daily Checklist Will Surprise You!

Like them or hate them, Social Media Managers have become essential to running a 21st-century business. If your organisation does any type of business online, then a Social Media Manager is indispensable. Yet, some business owners in Nigeria still think their Social Media Managers basically play online all day. However,

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